FAQs

Q. How do I send my artwork in?

Q. What if I don't have my own artwork?

Q. How do I know if my layout is within postal regulations?

Q. Do I need my own postal permit account?

Q. Can you color print onto transparencies?

Q. What fonts can I use?

Q. Are there any color limitations?

Q. What's the best way to incorporate a graphic into my design?

Q. Do you custom cut jobs?

Q. Will you scan and reformat odd-sized documents?

 

A. You can send in artwork in via email, bring it in on a Zip disk or Floppy or FTP the files to us.

A. We have a full range of design services, from helping you re-work an existing design to creating an entirely new look for your business.

A. We have a variety of templates and testing devices, supplied by the USPS to test your piece for compliance. We also work closely with the Post Office to insure that pieces are designed and printed to meet all relevant regulations, including Business Reply Mail.

A. No, you do not. San Jose Mailing has all of the necessary permits, all that is required is that the piece is printed with the proper indicia and a postage check is supplied to SJM.

A. Yes we can, our Canon CLC 1000 can print onto a wide variety of media, including transparencies.

A. You can use any font you choose as long as the font (both printer and screen) is included with your file. Fonts can be tricky, they are very specialized files and can be difficult to copy. If you are unsure about the font you are using and how to supply it you can always contact Globe Business Services for assistance.

A. Color is another area many people have difficulty with, it is a complex issue and will be covered in depth in an upcoming special feature. The most important thing to remember is that computer color is RGB (Red, Green, Blue) and full color printing (called Process Color) is made up of four colors, Cyan, Magenta, Yellow and Black. So the range of colors (the Gamut) covered by the two systems is different and can cause variations when one is converted to the other. GBS will work with you on your specific project to insure that the color meets your approval.

A. This can be accomplished in many different ways depending on the application you are using to design your piece. The key issue here is resolution, in many applications a lo-res image is used as a placeholder on the page to allow for faster re-drawing of the page on the screen and to keep the file size of the document down, the hi-res file must be included when the document is sent to the printer or the images will appear bit-mapped (that chunky blocky look). The resolution of your computer screen is 72 dpi (dots per inch), the resolution of most office printers is 300-600 dpi and offset printing ranges from 1200 dpi up to over 3000 dpi. So you can see that an image from the internet (72dpi) will not print properly on an offset press (1200dpi). The golden rule is to supply the highest resolution images you have, to insure good quality.

A. We can cut jobs to any size and shape imaginable, including printing onto die-cut stock like door hangers and Rolodex cards. We can also create custom dies for your specific piece.

A. No problem at all, we can scan and resize documents from any size to any other size. If you have european sized documents and need them converted to standard US sizes, or want that newspaper clipping made into a poster, just bring it in.